Intine Technology provides digital and technology services that may involve planning, design, development, third-party costs and reserved resources. Refund eligibility depends on the service scope and stage of work.
A cancellation request received before substantive work begins may be considered for refund after deduction of any non-recoverable third-party or processing costs.
Once work has started, amounts attributable to completed work, committed resources, third-party purchases or services already delivered may not be refundable.
Project-specific refund, cancellation or milestone terms may be stated in the quotation, proposal, invoice or service agreement and will apply to that engagement.
Approved refunds will be processed to the original payment method where technically possible, subject to applicable payment-provider timelines.
Contact Intine Technology with your order/payment reference, customer name and reason for the request. Requests are reviewed according to the applicable service terms.